Privacy policy

Last updated: July 10, 2026

Evira runs this shop and digital storefront, which includes all related data, features, materials, tools, products, and solutions, to deliver a tailored retail environment to you (the "Services"). Our platform is hosted on Shopify, which supplies the underlying technology allowing us to deliver these Services. This document explains how our brand gathers, handles, and discloses your personal data whenever you interact with us, browse our site, or complete a transaction. In the event of an inconsistency between this document and our Terms of Service, this document takes precedence regarding data handling and privacy protocols.

We request that you review these details carefully. Your continued use of our platform confirms that you understand how your information is gathered, managed, and shared as outlined below.

Personal Information We Collect or Process

The phrase "personal information" refers to any data that identifies you or could reasonably be connected to you as an individual. It does not apply to completely anonymous data or information that has been modified so it can no longer be linked back to a specific person. Depending on your location and how you engage with our store, we collect and manage various categories of data, including inferences made from those details:

  • Contact information, such as your full name, physical address, billing details, delivery location, phone number, and email address.

  • Financial data, including credit card or debit card numbers, payment verification data, transaction histories, selected payment methods, and related details. All payment transactions are processed securely through Shopify's encrypted payment gateways, and we do not store your raw financial account credentials on our systems.

  • Profile credentials, which include your custom username, account password, selected security challenges, and individual platform settings.

  • Activity logs, which cover the specific items you browse, save to your cart, place on your wishlist, purchase, send back for a return, or cancel, alongside your historical orders.

  • Correspondence, including any text, questions, or details you share when reaching out to our customer service channels.

  • Device details, including information about the hardware, operating system, web browser, or network you use, your IP address, and similar digital tags.

  • Behavioral records, outlining how and when you navigate, interact with, or move through our storefront.

Personal Information Sources

Our brand collects this data through several channels:

  • Straight from you, whenever you set up a new account, browse the platform, email our team, or manually input your data.

  • Programmatically through our systems, which automatically capture technical details from your device via tracking cookies and similar web technologies.

  • From our service partners, whom we hire to maintain our tech stack, process data, or manage operations on our behalf.

  • From corporate partners or relevant external third parties.

How We Use Your Personal Information

We deploy your personal details for several core business operations, depending on your choices and interactions:

  • Delivering and Customizing our Services: We process your data to fulfill our standard consumer contract with you. This includes capturing payments, fulfilling shipments, organizing returns or exchanges, saving your shopping preferences, managing your user profile, enabling product reviews, and personalizing your shopping path with tailored product suggestions.

  • Marketing and Outreach: We use your details to send promotional updates, special offers, and advertisements via email, text alerts, or physical mail. This also includes showing you relevant online ads on external platforms based on your past browsing and cart history on our site.

  • Platform Security and Fraud Mitigation: We analyze your data to confirm user identities, process secure payments, spot or investigate malicious, illegal, or deceptive activities, and protect the public interest. If you establish a secure account, you are responsible for protecting your login data. We strongly advise against sharing your password or credentials with outside parties.

  • Direct Communications: We use your details to reply to your service requests, provide helpful assistance, and manage our day-to-day relationship with you.

  • Regulatory and Legal Obligations: We process your data to comply with valid laws, respond to lawful requests from law enforcement agencies, participate in civil discovery or litigation proceedings, and protect our internal terms and guidelines.

How We Disclose Personal Information

Under specific circumstances, we share data with third parties to support legitimate operations as permitted by this notice:

  • With Shopify, alongside auxiliary vendors who handle crucial systems like payment networks, cloud storage, delivery fulfillment, data analysis, and support desks.

  • With business and marketing agencies to run ads. For instance, we use Shopify’s advanced features to deliver personalized ads across external sites based on your online history. These partners process data according to their own privacy rules. Depending on your local legal rights, you may request that we limit this data sharing for targeted marketing purposes.

  • When you explicitly authorize us to share data, such as passing your address to a courier service or using social media widgets and login plug-ins.

  • With corporate affiliates within our main business network.

  • During structural corporate changes like a merger, sale, or bankruptcy, as well as to defend our rights, respond to legal subpoenas, or protect our users.

Relationship with Shopify

Our entire storefront is hosted by Shopify. They gather and process your personal data regarding your use of our site to maintain and enhance their platform features. Any information you input is routed to Shopify and may be stored on servers outside of your home country. To optimize and protect our operations, we use Shopify’s enhanced data capabilities, which combine information from your visits to our store with data from other merchants. In these specific circumstances, Shopify operates as the primary controller responsible for managing that data and handling your privacy rights requests. To learn more about their processes, you can read the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.

Third Party Websites and Links

Our platform may contain links to outside web platforms that we do not own or manage. If you visit these external destinations, we advise you to read their unique safety and privacy rules. We do not endorse, guarantee, or assume liability for the privacy standards, content accuracy, or reliability of external web properties. Information you share in open forums or public social networks can be viewed without restriction by other users on those platforms.

Children's Data

Our platform is intended for adult consumers, and we do not intentionally gather data from anyone below the age of majority in their local area. If you are a parent or legal guardian and believe your child has submitted data to us, you can contact our support desk at the details below to request its permanent deletion. As of the release date of this policy, we have no knowledge of selling or sharing personal data belonging to individuals under 16 years of age.

Security and Retention of Your Information

Please keep in mind that no digital storage framework or online transmission method is completely flawless or impenetrable. We cannot guarantee absolute security for your data, and any information you send across the internet travels at your own risk. We suggest avoiding insecure networks when sending highly sensitive information to our team.

The length of time we store your data is determined by several functional needs, such as managing your user account, delivering our products, resolving customer disputes, and meeting our structural legal or financial obligations.

Your Rights and Choices

Depending on your local region, you may hold specific legal rights concerning your personal data. These options are not always absolute, may only apply in specific scenarios, and can be declined as permitted by current legislation:

  • Right to Access: You can request a breakdown and copy of the personal records we keep on file for you.

  • Right to Erasure: You can request that we permanently delete your stored personal information.

  • Right to Correction: You can ask us to update or fix inaccurate details in your user profile.

  • Right to Portability: You can ask us to package your personal data so it can be transferred over to an outside third party under certain conditions.

  • Communication Preferences: You can stop receiving our marketing emails at any moment by clicking the unsubscribe link found at the bottom of our digital messages. If you opt out of ads, we will still email you important transactional alerts concerning your active purchases or account status.

If you are a resident of the United Kingdom or the European Economic Area (EEA), you hold these additional rights:

  • Objection and Restriction: You can demand that we halt or limit our processing of your data for specific operations.

  • Consent Withdrawal: If we are handling your data based purely on your consent, you can cancel that permission at any time without impacting any processing that took place before you withdrew it.

You can exercise these options by reaching out to our support channel. To discover more about how Shopify manages this data, you can review the details at https://privacy.shopify.com/en. We will never discriminate or penalize you for choosing to use your privacy rights. We may require you to confirm your identity before finalizing a request. Where local laws allow, you can use an authorized agent to file a request for you, provided they supply written proof of your authorization and you verify your identity directly with our team.

Complaints

If you have concerns about our privacy practices, please contact our support team using the information below. If you are a resident of the United Kingdom, you have the legal right to file a formal complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues. For residents in the EEA, you can view the complete directory of relevant European data protection authorities online.

International Transfers

Please note that your personal data may be moved, processed, and stored outside of your home country. If we move data out of the United Kingdom or the European Economic Area, we utilize approved data transfer protocols, such as the European Commission's Standard Contractual Clauses or equivalent legal contracts issued by the UK authorities, unless the destination country has been legally verified to offer an adequate level of data protection.

Changes to This Privacy Policy

We may modify this document periodically to mirror shifts in our internal protocols, operational updates, or new regulatory rules. We will display the adjusted document on this web page, refresh the date at the top, and provide any additional notices required by local law.

Contact

If you have questions about this policy, want to share feedback, or wish to use any of your personal privacy rights, please email us at team@evira.store or send mail to 8 Corbie Drive, Dalkeith, EH22 2QQ, United Kingdom. For the purpose of current data protection laws, our brand acts as the primary data controller for your personal information.

Business Information

  • Physical Address: 8 Corbie Drive, Dalkeith, EH22 2QQ

  • Email: team@evira.store

  • Phone: +44 7561323111

  • Customer Support Hours: Monday to Friday, 7:00 AM – 11:00 PM GMT

Please Note: We aim to respond to all queries within 24-48 working hours (Monday to Friday).