Shipping policy


All prices displayed include all applicable shipping fees, taxes, and international customs or import duties; there are no additional costs at delivery. We offer Free Express Shipping on all orders. 

Order Processing & Shipping Times

Our order cut-off time is 11:00 PM GMT. Orders are typically processed within 1 to 2 business days before being dispatched.

Once your item has been processed and dispatched, the estimated delivery timeframe is as follows:

  • United Kingdom: 2 to 5 days (Monday to Sunday)

Policy for Non-Delivery

If your order does not arrive within 30 days of the order date due to a failure of arrival based on the shipping address you entered at checkout, you are entitled to a full refund of the total order amount without the need to return any items.

Order Cancellations

We strive to fulfill and ship all orders as quickly as possible. Because of our efficient processing system, we have a limited window of time to modify or cancel an order.

  • Cancellation Window: If you need to cancel or make changes to your order, please contact us at team@evira.store within 2 hours of placing your order.

  • Post-Shipment: Once an order has been processed and a tracking number has been generated, we are unable to cancel or modify the order. However, you may initiate a return for a refund once you have received your package, in accordance with our 60-day return and refund policy.

Business Information

  • Physical Address: 8 Corbie Drive, Dalkeith, EH22 2QQ

  • Email: team@evira.store

  • Phone: +44 7561323111

  • Customer Support Hours: Monday to Friday, 7:00 AM – 11:00 PM GMT

Please Note: We aim to respond to all queries within 24-48 working hours (Monday to Friday).